Company Policies
Explore our Company Policies
Custom Boat Gear Simplified
Quality Boat Art | Dozens of Custom Boat Products | Two Fulfilment Options
Need more info?
Explore some of our Frequently Asked Questions
Or, Contact us today with your questions!
What do you mean by no minimum orders?
Unlike normal screen printing productions, we do not require minimum orders of each product type for your custom yacht apparel. Order any number of your custom gear, from 1 t-shirt to 1,000 coffee mugs, easily and on-demand.
Start your Boat Artwork today or choose from over 50+ custom products in our online store if you've already completed your boat artwork with us!
How long does it take to get my custom gear?
At Custom Yacht Shirts, we work hard to provide a quick turnaround for our boaters.
Our custom boat artwork usually takes us 5-7 business days to complete.
Once you approve your completed artwork, you can shop in our custom boat merchandise store and orders are usually delivered within 1-2 weeks from the date of order.
Where can I see the colors and sizes of apparel that you offer?
For live examples of colors, sizes and styles included in each of our products, the individual product pages within our custom boat merchandise store!
Do you provide front and back printing?
Absolutely!
We offer different print placements depending on the apparel you choose that includes: frontprint only, backprint only, small boat art on the front left chest with full boat art on the back, and small boat name on the front left with full boat art on the back.
Please see individual product pages within our store for more information on available print placements and more product info!
For custom orders, please make any applicable notes in the checkout process, or simply contact us for personalized assistance.
Do you provide expedited shipping? What about International shipping?
We currently only provide one shipping option via online ordering.
However, we are more than happy to assist our boaters with custom orders that include expedited shipping at advanced shipping rates.
Please feel free to call or email us for more information and one of our team members will personally walk you through a custom ordering process via email and phone.
I'm having a problem submitting my files to you...can you help?
Absolutely! If you have any problems uploading your files to us in our checkout process, please contact us today on our website, or call 561-203-5756
Will I receive a proof of my completed Boat Artwork?
Absolutely!
We want to make sure that you love your boat artwork before you start buying any custom boat gear.
That's why we send you a proof that shows your completed boat artwork with your boat name or stern art and optional hailing port, as well as mockups of your art on t-shirts for your consideration.
If you have edits to your art, a member of our team will help you walk through how you would like to change your design.
Otherwise, when you are ready you can approve your artwork and start shopping for your custom gear in our custom boat merchandise store!
What type of photograph do you need of my yacht?
Our artists draw your art from the perspective that is shown in your chosen photograph.
For that reason, we encourage our boaters to choose a "favorite" boat photo that shows off the character of your beloved boat.
Preferably, boat photos should clearly show the details of your unique vessel.
Boat photos must also be large enough for details to show for our artists to maximize your boat art quality.
The photo you provide will be the basis of your order and the art we create will be based around the art provided by you in the ordering process.
For more information, please have a look at our photo guidelines page for more detailed information.
Do you offer Free Shipping? What about Returns?
At Custom Yacht Shirts, our boat products are completely custom and cannot be exchanged or returned.
We happily work with our boaters who receive any merchandise damaged on returns or refunds, but cannot accept returns or refunds of custom boat merchandise for any other reason.
If you are looking for a solution for free shipping for your custom boat gear, we offer an Amazon.com Fulfillment Service for your custom boat products that features Free Shipping and Free Returns of damaged goods with an existing Amazon Prime™ Account.
Learn more about our Custom Boat Product fulfillment through Amazon here: Custom Yacht Shirts Amazon Fulfillment Service.
Do I have to do my boat artwork with you to shop in your custom boat store?
Absolutely not!
We are happy to work with your existing boat artwork that you got done somewhere else for either our traditional custom product fulfillment or Amazon Fulfillment service.
However, you must be in our system to shop in our store.
Feel free to contact us for personalized service with your existing boat artwork.
